Top Business VOIP Service Provider

Top Business VOIP Service Provider

Our picks for the top business VoIP service providers over the years

As most businesses switch to VoIP services to increase customer service, the use of VoIP is becoming more popular. A range of VoIP integration capabilities can improve virtual communication, reduce costs, and improve business productivity.

Each business VoIP service provider has different features and prices. It can seem impossible to choose the best business VoIP service, provider.

VoIP: What Is It?

VoIP allows users to make, receive, and send calls via the internet. Business VoIP provides a variety of tools for communication, including video conferencing, instant messaging, and more.

How important are VoIP systems for small businesses?

VoIP for small-to-midsize businesses offers better customer service and internal communication. In many cases, they cost less than separate phones.

With VoIP services, users can track call durations, make voice calls, and participate in team conferences. It also comes with advanced features.

VOIP Business plans include toll-free numbers with extensions.

Having a toll-free number for your online business can improve communication with your customers. Live chat and contact forms are sometimes not sufficient.

Here is a guide to VoIP services for small businesses

Listed below are the best VoIP service providers for small businesses:

  • Ringcentral
  • Nextiva
  • Grasshopper
  • 8*8
  • Dialpad
  • Google Voice
  • Freshdesk call Centre
  • Mitel
  • Ooma
  • Vonage

Here are the top 10 business VoIP services for 2022

RingCentral VOIP logo
Here’s why we chose it?

RingCentral is hard to beat, regardless of how many users you have. RingCentral’s four MVP plans (message, video, phone) include unlimited calling within You get unlimited business SMS, voice messaging, and email transcription.

In addition, you can hold video meetings with up to 200 participants, record meetings automatically, and make international calls to more than 100 countries if you choose one of the more expensive plans. Advanced plans also include workflow integrations with Slack, Office 365, and Salesforce, as well as CRM integration.

RingCentral is not the cheapest VoIP service, but it’s not the most expensive either. RingCentral offers a 15-day free trial so you can try it for yourself.

*Prices are for up to 20 users. Larger teams are eligible for volume discounts.

Who Should Use It: RingCentral offers plans for all sizes of businesses.

Here’s how much Ringcentral VoIP costs:

RingCentral Plans & Pricing Images

● Essentials: $19.99/user/month
● Standard: $27.99/user/month
● Premium: $34.99/user/month
● Ultimate: $49.99/user/month

*Expansions are available at an extra cost.

Nextiva VOIP Logo
Here’s why we chose it?

Nextiva provides a single solution for internal and external calls. The platform has all the essential features. A single-level auto attendant is included in unlimited voice and video calls. With Nextiva’s cheapest plan, you can add as many users as you want, unlike RingCentral.

When you upgrade, you get many collaboration-focused features. Moreover, the productivity suite provides robust internal communication software, allowing users to communicate privately, share screens, plan events, and even vote on them. A multi-level auto-attendant is also available for advanced plans.

*Pricing is based on an annual subscription plan for five to 19 users. Additional users qualify for volume discounts.

Who Should Use It: Small business owners trying to save time and money will appreciate Nextiva’s productivity-focused communication system.

Here’s how much Nextiva VoIP costs:

Nextiva VoIP Pricing Images

● Essential (Easy, Quickstart plan): $18.95/user/month
● Professional (Great choice for smaller teams): $22.95/user/month
● Enterprise (Great for small & medium teams): $32.95/user/month

*Expansions are available at an extra cost.

Grasshopper logo Images
Here’s why we chose it?

Grasshopper is an internet phone service designed for entrepreneurs and small business owners. Grasshopper offers three plans with up to five phone numbers and unlimited extensions, instead of charging per user. You can add as many phone numbers as you like.

All plans include the same number of features regardless of how much you pay. Many features are included such as voicemail transcription, text messages, call distribution, and multichannel call handling. In other words, it is ideal for smaller organizations since it lacks the video and integration features of our two top picks.

*Price is for an annual subscription with one number and three extensions.

Who Should Use It: A grasshopper is an ideal option for businesses that only need phone calls and texts.

Here’s how much Grasshopper VoIP costs:

Grasshopper Pricing Images

● Solopreneur: $29/user/month
● Partnership: $51/user/month
● Enterprise: $78/user/month

*Expansions are available at an extra cost.

8*8

88 VOIP Phone System logo
Here’s why we chose it?

8×8 is one of the most affordable VoIP providers around, and it is highly scalable. 8*8 Express covers all the essentials, including unlimited calling in the United States and Canada, an auto-attendant, and video conferencing for up to 100 users. As 8*8 requires no specific hardware and charges monthly, it’s simple to start.

Additionally, some plans offer unlimited calling to 47 countries as well as SMS messaging. Plan options include video and voice calls, meetings, team chat, and call center functionality using X CaaS (any communications as a service).

Who Should Use It: 8×8 is great for both small businesses with five users and large companies with hundreds of users.

Here’s how much 8*8 VoIP costs: :

8*8 VOIP Phone System logo

● 8*8 Express: $15/user/month
● 8*8 X2 (Most popular): $24/user/month
● 8*8 X4: $44/user/month

*Expansions are available at an extra cost.

Dialpad VOIP logo images
Here’s why we chose it?

Dialpad is a VoIP service that uses artificial intelligence to make you more productive. Every plan comes with Voice Intelligence, which records notes and follows up on tasks while you talk. Furthermore, Voice Intelligence can be used to identify unknown phone numbers and can generate call highlights.

Dialpad also offers unlimited calling and SMS and integrations with Google One and Office 365. Dialpad’s call center features are divided among separate plans, which is a reason for its lower ranking. For meetings under 45 minutes, video calling is free.

For businesses with teams and customers around the world, Dialpad is a great wireless business phone system. The best alternative to traditional phone systems is VoIP (Voice over Internet Protocol) technology, which offers advanced features and functionality.

Dialpad provides unified communications including voice calls, SMS/MMS, video conferencing, and even call center features from a single intuitive softphone app. Try it for free for 14 days.

Who Should Use It: Business owners who want to enhance their productivity with AI-enabled integrations.

Here’s how much Dialpad VoIP costs:

Dialpad Voip Pricing Table

● Standard: $15/user/month
● Pro: (Most popular): $24/user/month
● Enterprise: Contact Dialpad Team for Pricing.

*Expansions are available at an extra cost.

GoogleVoice Images Logo
Here’s why we chose it?

Google Voice is one of the best VoIP services because it is from Google. It is easy to connect your calls to the rest of your Google suite, and you can also use the world’s best spam detection and filtering tools. Furthermore, it offers standard VoIP features such as unlimited SMS and free calling to the U.S. and Canada.

Google Voice is best for internal communication as part of the Google suite, though. Voice does not offer a call center option and does not offer an automated attendant. Despite this, Google Voice is one of the most affordable and convenient VoIP services around, especially if you already use other Google apps.

In 2009, Google released its voice-over-Internet protocol (VoIP) phone service to the public. It can be used to make and receive calls and to send text messages. Additionally, you can use it to forward calls from one number to another, which will let you manage all your communication through the phone.

Who Should Use It: Google Voice is the perfect VoIP service for those who already use Google apps in their workflows.

Here’s how much Google Voice VoIP costs:

GoogleVoice VOIP Pricing

● Starter: $6/month.
● Standard: (Most popular): $12/user/month.
● Plus: $18/user/month.
Enterprise: Contact Sales for price

*Expansions are available at an extra cost.

Freshdesk Call centre logo images
Here’s why we chose it?

Freshdesk Contact Center (formerly Freshcaller) is an inbound call management and routing platform. The platform is perfect for businesses looking to deploy sales and support teams, but it lacks some internal communication features of our top picks.

Freshdesk Contact Center, on the other hand, trades those features for deeper call center control. In addition to a real-time dashboard, supervisors can barge into calls, and agents can share background information with the Warm Transfer feature. It’s free to use Freshdesk Contact Center, but you’ll need to pay per minute.

*The Freshdesk Contact Center offers a free trial version. Plans start at $15 per user, per month.

Who Should Use It: Call centers and help desks seeking an easy-to-use, scalable VoIP solution.

Here’s how much Freshdesk VoIP costs:

FreshDesk Call Centre VoIP Pricing

● Pro: $39/user/month.
● Enterprise: (Most popular): $69/user/month
● Growth: 15/user/month.

*Expansions are available at an extra cost.

Mitel

Mitel Image Logo For reference Purpose
Here’s why we chose it?

MITEL is designed to boost your business’ productivity with a range of internal communication features. Each of its plans includes video conferencing with up to 100 people, Outlook integration, and Telephony for Microsoft support, so you can call using Teams.

For a higher price, you can get automated operators, always-on recording, archiving and voicemail transcription. No matter what plan you choose, communication takes place on Mitel Teamwork. Collaboration is easy with this network, whether you are in the office or on the train.

Who Should Use It: Mitel’s features and functionality make it a great choice for companies with remote employees.

Here’s how much Mitel VoIP costs:

Mitel Call Centre VoIP Pricing

● Essentials: $20.99/user/month.
● Premier: (Most popular): $26.59/user/month
● Elite: $38.49/user/month.

*Expansions are available at an extra cost.

Ooma

Ooma Business logo images

OOMA is an affordable VoIP service with lots of features. All plans include a free toll-free number, SMS, virtual fax, call logs and multi-extension dialing. Office Pro is probably the best choice for most users even though it is the cheapest plan.

Call recording, video conferencing, and voicemail transcription are all standard features on our top choices, so it’s slightly more expensive than our top picks.A
dditionally, this plan includes Ooma’s desktop app. Interestingly, the cheapest option doesn’t. In addition, a toll-free number will cost extra. We consider this a drawback of Ooma.

Who Should Use It: Ooma is a great VoIP service for remote teams and traveling workers.

Here’s how much Ooma VoIP costs:

Ooma Business VoIP Pricing

● Ooma Office: $19.95/user/month.
● Ooma Office Pro: (Most popular): $24.95/user/month

*Expansions are available at an extra cost.

vonage business logo images

Vonage provides a communication platform. Vonage APIs allow developers to build their own tools, business users can call as much as they like, and support teams can track customer satisfaction and route calls easily. Vonage offers services for every conceivable phone call and message.

VoIP service isn’t expensive, but certain features, such as on-demand call recording, are limited to more expensive plans. Even so, the cheapest plan still offers unlimited calls and texts.

*Prices are based on five to 19 users. As more users are added, discounts are available.

Who Should Use It: Vonage is a great VoIP solution for small businesses as well as custom-developed apps.

Here’s how much Vonage Business VoIP costs:

Vonage Business VoIP Pricing

● Basic: $19.99/user/month.
● Premium: (Most popular): $29.99/user/month.
● Advanced: $39.99/user/month.

*Expansions are available at an extra cost.

VoIP Business Services: Pros and Cons

VoIP technology uses IP networking to transmit voice over the Internet, the most common IP network for this. VoIP providers and systems are so varied, that each has its own set of instructions.

Several might be software-based only. Others may combine software and hardware. Others may be designed for a medium to large office, while some are intended for only one user.

VoIP Phone Pros:

  • VoIP Phones can separate calls based on the physical ringing of the phone, such as personal calls in your smartphone and business calls at this VoIP Phone;
  • VoIP phones usually have programmable keys and other easy-to-use buttons that you can use during your day to day tasks;
  • It has a screen where you can send information to the user;
  • In some cases, it is easier to hold than a smartphone;
  • This may prevent the user from having to take his phone line with him. Sometimes it is convenient, sometimes it isn’t.

VoIP Phones cons:;

  • This device requires power either through a direct power cord or PoE via your nearest switch at your workplace or home (provided your switch supports PoE);
  • Occasionally, if an account is registered in the VoIP phone, it cannot be registered in the softphone you may have installed on your smartphone;
  • In some cases, you need to buy a specific Bluetooth headset, or you can use a VoIP phone with Bluetooth technology, allowing you to use a normal Bluetooth headset.

 

Small Business VoIP: Frequently Asked Questions

Which VoIP service is best?

Nextiva is our top pick for VoIP services. There is also a dedicated customer support team, instant conference calls, and auto-attendants.

VoIP for small businesses: Is it worth it?

VoIP solutions are ideal for small businesses because they allow for future growth. You can easily add or reduce lines as required. VoIP communication is cost-effective. PSTN phone companies provide only the maintenance included in your contract.

What's the best VoIP phone system?

The best VoIP provider is as follows:

  1. Ringcentral
  2. Nextiva
  3. Grasshopper
  4. 8*8
  5. Dialpad
  6. Google Voice
  7. Freshdesk call Centre
  8. Mitel
  9. Ooma
  10. Vonage

Is VoIP cheaper than a landline?

It is cheaper to use VoIP than a landline since it works on an existing internet connection as opposed to requiring a separate system.